| Links: 8 Quick Ways to Fix Your Search Engine
Through our research, we discovered eight quick fixes that will improve your site’s search experience. [Adaptive path 12/08/2004]
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Schrijf een recensie | Voeg to aan del.icio.us A Day In The Life Of BBCi Search
Sinds 2001 verbetert BBCi zijn zoekfunctie door structureel te investeren in gebruikersonderzoek en analyse van het zoekgedrag van de bezoekers. In dit artikel wordt uit de doeken gedaan hoe de vinger aan de pols wordt gehouden. Aanrader.
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Schrijf een recensie | Voeg to aan del.icio.us Adventures in Low Fidelity: Designing Search for Egreetings
Rather than moan about why my designs were not implemented, I want to share my story because it illustrates the value of employing user testing techniques during IA design and applying ideas about facets and controlled vocabularies to creating a search interface. [Boxes and arrows 29/07/2002]
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Schrijf een recensie | Voeg to aan del.icio.us Can Navigational Assistance Improve Search Experience?
Providing navigational aids to assist users in finding information in hypertext systems has been an ongoing research problem for well over a decade. Despite this, the incorporation of navigational aids into Web search tools has been slow. While search engines have become very efficient in producing high quality rankings, support for the navigational process is still far from satisfactory. To deal with this shortcoming of search tools, we have developed a site specific search and navigation engine that incorporates several recommended navigational aids into its novel user interface, based on the concept of a user trail. Herein, we report on a usability study whose aim was to ascertain whether adding semi-automated navigational aids to a search tool improves users' experience when "surfing" the Web. The results we obtained from the study revealed that users of the navigation engine performed better in solving the question set posed than users of a conventional search engine. Moreover, users of the navigation engine provided more accurate answers in less time and with less clicks. Our results indicate that adding navigational aids to search tools will enhance Web usability and take us a step further towards resolving the problem of "getting lost in hyperspace". [Firstmonday 06/08/2001]
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Schrijf een recensie | Voeg to aan del.icio.us Cognitive strategies in web searching
Usability tests have shown that users often get lost very easily on the Internet when looking for information. However, we still know very little about why this is so and how it can be avoided. The goal of our research is to develop an empirically-based model of web searching, to help explain how people search for information on the Web and to develop guidelines for supporting Web searching. Towards this goal we have developed a framework which characterises the users' characteristics, the task and the information presented, and the interaction between them. We have also conducted a study addressing some of the research questions emerging from our framework.
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Schrijf een recensie | Voeg to aan del.icio.us Collecting Feedback About Your Website's Search Interface
It's crucial for websites to provide search interfaces that are available, simple, and productive. This article gives basic instructions about how to test your website's search interface for usability. [E-commerce Guide 8/11/2000]
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Schrijf een recensie | Voeg to aan del.icio.us Designing Your Search Interface
In this excerpt from Chapter 6 of Information Architecture, Lou and Peter discuss the important aspects of designing a user interface for your search engine.
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Schrijf een recensie | Voeg to aan del.icio.us Insights on In-Site Searching
Searching is such a common and integral activity on the Web that it has come to occupy center stage. Indeed, it would seem that many things would be virtually impossible to accomplish on the vast and diversified Web were it not for the wide-angle access that generic, Web-wide search engines like AltaVista or Yahoo. On the other hand, searching within a site can actually create problems for users and lower the overall usability.
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Schrijf een recensie | Voeg to aan del.icio.us Next Generation Web Search: Setting Our Sites
The current state of web search is most successful at directing users to appropriate web sites. Once at the site, the user has a choice of following hyperlinks or using site search, but the latter is notoriously problematic. One solution is to develop specialized search interfaces that explictly support the types of tasks users perform using the information specific to the site. A new way to support task-based site search is to dynamically present appropriate metadata that organizes the search results and suggests what to look at next, as a personalized intermixing of search and hypertext. [Marti A. Hearst
05/10/2000]
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Schrijf een recensie | Voeg to aan del.icio.us Outsourcing gives search a whole new fragrance
The prevailing wisdom when it comes to search is, to paraphrase the J. Geils Band, search stinks. Actually, it's getting better. Most Web search engines filter out the porn site hits that used to bubble up from even the most innocent queries. But for the most part, it still stinks.
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Schrijf een recensie | Voeg to aan del.icio.us Presenting Search Results: Design, Visualization, and Evaluation
A number of projects at the National Institute of Standards and Technology (NIST) have addressed the generation, evaluation, and presentation of search results. This paper contains a general characterization of the presentation problem, and an outline of the components of an associated evaluation system. Within the design space for this problem, we distinguish between the logical structure imposed on the result set and the interface by which the structured results are presented to the user. This interface includes the operations provided for the manipulation of the set as well as its visual presentation. Any design, no matter how intuitively appealing, should be evaluated and the full array of issues for HCI testing come into play. In particular, researchers must decide on a base case against which to measure, whether to use high-level and/or low-level metrics, and which tasks are appropriate for the evaluation. [John Cugini, (NIST) 05/2000]
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Schrijf een recensie | Voeg to aan del.icio.us Search and You May Find
Tips voor het aanbieden van zoekfunctionaliteit op websites.
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Schrijf een recensie | Voeg to aan del.icio.us Survey shows web search engines not meeting user needs
A just-published survey of Web search engine users shows that many of us lack the motivation to use sophisticated search strategies, resist learning the complex systems and rules, and expect Web search engines to create effective searches automatically.
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Schrijf een recensie | Voeg to aan del.icio.us Web search results still have human touch
Alongside technological progress in the search and navigation area came an unexpected twist in 1999: a surge in Web sites' reliance on search results compiled by human editors rather than software robots.
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Schrijf een recensie | Voeg to aan del.icio.us Web Site Searching and the User Experience
Web Site Searching and the User Experience by Avi Rappoport, Search Tools Consulting Avi introduced her talk by emphasizing that search is a central part of users' experience on the web, where the information space is so vast. Because of its centrality, the search interface should be on the Home page of any web site, and preferably on all pages.
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Schrijf een recensie | Voeg to aan del.icio.us What People Search For
Links naar pagina's waar men kan kijken welke zoektermen mensen gebruiken bij zoekmachines.
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Schrijf een recensie | Voeg to aan del.icio.us What's Wrong with Internet Searching
This paper argues that the model of searching for information on the Web as used by many existing search engines does not meet the needs of Internet-naive (but PC-literate) users. This is based on two user trials carried out in the summer of 1995 with people who had not encountered the Internet before.
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